Reputation Management

How to Make the Most of a Negative Review

Managing your online reputation is important for your business’s online presence and your ability to convert new customers. The next time you receive a negative review, take a deep breath and relax. It’s simply a chance for your business to show its commitment to its customers and to get a new marketing win.

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A 5-Step Process to Grow Your Company’s Online Reputation with Reviews

Many potential customers seek out online reviews before making the decision to do business with a company. In fact, 72% of consumers surveyed said they trust online reviews as much as personal recommendations. Here is a 5-step process to grow your company’s online reputation with reviews…

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Building Up Customer Reviews Online & the Top Online Review Sites

Knowing which review sites matter depends on the type of industry you are in. Here is a list of the most popular consumer review websites for you to consider incorporating into your company’s review and online reputation management strategy.

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