Reputation Management

How to Make the Most of a Negative Review

Managing your online reputation is important for your business’s online presence and your ability to convert new customers. The next time you receive a negative review, take a deep breath and relax. It’s simply a chance for your business to show its commitment to its customers and to get a new marketing win.

View Post

A 5-Step Process to Grow Your Company’s Online Reputation with Reviews

Many potential customers seek out online reviews before making the decision to do business with a company. In fact, 72% of consumers surveyed said they trust online reviews as much as personal recommendations. Here is a 5-step process to grow your company’s online reputation with reviews…

View Post